We strive to exceed your expectations and WOW you every time you visit, with an outstanding customer service experience, great value, and the largest selection of rental vehicles in the Turks and Caicos Islands!
Grace Bay Car rentals is great. Airport pick-up, which was a breeze. No line, plenty of staff ready to help. Loved not having to get on a shuttle, etc just to get a car.Prices were good, and booked only a few days in advance and still had plenty of vehicle options. They aren’t nit-picky about sand in the vehicle (unlike the competitors they charge a cleaning fee).They will do a hotel pick-up/drop-off if needed. We didn’t need a car our entire stay, so we had an airport pick-up then had them come to our resort to pick-up the car a few days later, then drop off another car the day before we left so we could head out to dinner and get back to the airport (MUCH cheaper for a family of 5 than getting a taxi or airport transfer service as most charge per person).My only two cons:
1. I wish they had the car ready outside the airport. On a very hot/humid day, we had to lug our luggage up a hill to where their cars were parked. If you have children with you, maybe have them wait by the airport doors or ask the staff to bring the car down.
2. They were 45 minutes late dropping my car off to the hotel. They provided a discount to the cost due to the inconvenience, but I would have much rather not had the afternoon plans disrupted.Overall, we’ll be using GNCR on our next trip. Friendly staff, convenient, great service, and good prices.
I was a little nervous about renting a car but I'm so glad we did! Grace Bay car rentals made it a great experience. They dropped off our car right on time at our resort. It was super clean and we had no issues with it. We enjoyed exploring the island! Easy drop off/return. They are literally right across the street from the airport. We had no issue walking right across, no big deal at all.
Great service. We picked up at airport and then dropped off at the grace bay rd location across from our hotel, all quick and easy. We have rented cheap cars twice from them and have never had any issues. Downside: the cheap cars we rented were beat up but the important things all worked. Also CDW insurance does not cover tires or glass, the more likely things you would have problems with on the island.
Excellent experience. After we walked out of the airport, the car we rented (Jeep Renegade) was ready for us in the parking lot across the street. Car was in good condition and we didn't have any issues with it. Was great to have a car to get around the island. Definitely recommend this company.
Hassle free service. Picked up my Nissan Elmera right at the airport without the need for a shuttle. Car was basic but in excellent condition. Rides in the islands are 15-20 minutes max anywhere so that was enough. Return was also a breeze, they checked nothing but the fuel which is great as previous rental agencies negotiated stretches with me. They did video the case prior to renting which made me comfortable.
J Cook
2 weeks agoGrace Bay Car rentals is great. Airport pick-up, which was a breeze. No line, plenty of staff ready to help. Loved not having to get on a shuttle, etc just to get a car.Prices were good, and booked only a few days in advance and still had plenty of vehicle options. They aren’t nit-picky about sand in the vehicle (unlike the competitors they charge a cleaning fee).They will do a hotel pick-up/drop-off if needed. We didn’t need a car our entire stay, so we had an airport pick-up then had them come to our resort to pick-up the car a few days later, then drop off another car the day before we left so we could head out to dinner and get back to the airport (MUCH cheaper for a family of 5 than getting a taxi or airport transfer service as most charge per person).My only two cons: 1. I wish they had the car ready outside the airport. On a very hot/humid day, we had to lug our luggage up a hill to where their cars were parked. If you have children with you, maybe have them wait by the airport doors or ask the staff to bring the car down. 2. They were 45 minutes late dropping my car off to the hotel. They provided a discount to the cost due to the inconvenience, but I would have much rather not had the afternoon plans disrupted.Overall, we’ll be using GNCR on our next trip. Friendly staff, convenient, great service, and good prices.
Sandy Judd
3 months agoI was a little nervous about renting a car but I'm so glad we did! Grace Bay car rentals made it a great experience. They dropped off our car right on time at our resort. It was super clean and we had no issues with it. We enjoyed exploring the island! Easy drop off/return. They are literally right across the street from the airport. We had no issue walking right across, no big deal at all.
John Lee
2 months agoGreat service. We picked up at airport and then dropped off at the grace bay rd location across from our hotel, all quick and easy. We have rented cheap cars twice from them and have never had any issues. Downside: the cheap cars we rented were beat up but the important things all worked. Also CDW insurance does not cover tires or glass, the more likely things you would have problems with on the island.
Sarah Bennett
2 months agoExcellent experience. After we walked out of the airport, the car we rented (Jeep Renegade) was ready for us in the parking lot across the street. Car was in good condition and we didn't have any issues with it. Was great to have a car to get around the island. Definitely recommend this company.
Tal Mor
3 months agoHassle free service. Picked up my Nissan Elmera right at the airport without the need for a shuttle. Car was basic but in excellent condition. Rides in the islands are 15-20 minutes max anywhere so that was enough. Return was also a breeze, they checked nothing but the fuel which is great as previous rental agencies negotiated stretches with me. They did video the case prior to renting which made me comfortable.