Alexandra Resort

and Spa is located directly on Grace Bay Beach, one of the world’s most beautiful beaches. Alexandra Resort offers a dream vacation of a lifetime, with spacious accommodations, warm friendly service, and amazing oceanfront dining, as well as the option of booking all-inclusive reservations. Guests can also use our complimentary dining shuttle to visit our two sibling resorts on the island and dine at their restaurants. Alexandra Resort provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including non-motorized water sports, tennis courts, bicycles, and so much more!

Features

Location

Google Reviews

4.1
719 reviews
  • Daniela C. Romero
    Daniela C. Romero
    a month ago

    The resort's location is unbeatable, situated right on the pristine white sands of Grace Bay Beach, with crystal-clear turquoise waters stretching out before us. The view alone is worth the trip, and it's only a taste of the natural beauty that surrounds this oasis.Our room was spacious, impeccably clean, and tastefully decorated, with a balcony overlooking the ocean where we could enjoy breathtaking sunsets each evening. The bed was incredibly comfortable, ensuring a restful night's sleep after days filled with adventure.The staff went above and beyond to make our stay memorable. From arranging excursions to providing insider tips on the best local restaurants, they were always available and eager to assist with anything we needed.Overall, our experience was nothing short of magical. The combination of breathtaking natural beauty, luxurious accommodations, and exceptional service made for a truly unforgettable vacation. We can't wait to return to this slice of paradise in the Caribbean.

  • Giedre Raugeviciute

    I had high hopes coming to this resort and paying 1300$ per night, but the pictures posted by management do not reflect real view. The resort is on the beach with beautiful blue waters, but facilities are run down and not very clean. Furniture inside room and outside at the beach or pool are stained and need to be replaced.our room was not ready at 3 pm and even after eating lunch and getting our room keys we found staff still cleaning the room and left it half way, with some old towers from previous guests in the balcony. The toiletries were not replenished for few days, even asking front desk did not help and i had to email the guest service manager… the food was just ok, we ended up going to their sister resort (Blue Haven resort) to eat. Blue Haven has better service and better food, so consider it if you are still choosing between two. Difficulty getting beach towels- always shortage! The beach towels are almost all stained and looks very old.The staff was not friendly and service everywhere was poor. I am not sure why they call themselves 4 star resort. I am not sure why management let a run down of such potentially beautiful resort. I would not return and would not recommend. Also, not resort related, but please read the reviews about their horrible airport experiences that all travelers are encountering and you might reconsider traveling to Turks and Caicos completely and choose another island.

  • Suzy Weinman
    Suzy Weinman
    a month ago

    The resort is a nice family resort. The staff are friendly and fun to interact act with. The size of the resort is perfect as it is not so spread out. We did have a couple of issues, as the phone in our room did not work. This was brought to the attention of the front desk a couple of times before they sent someone to remedy the problem ( which when we left it still was not gixed). In fact, we later found out the many phones in our building did not work. Another issue was the water pressure in the shower. And the last was the food and restaurants. First of all the reservation system there is terrible. One needs to make reservations (for the restaurants that require them) at least two days in advance. For that reason we ate at the Truck Stop more times, and then we hoped to. The good was good but could be better. Example ,in the shrimp tacos there were 2 shrimp. At the breakfast buffet, the food that was suppose to be warm or hot was not . At one of the restaurants the dessert was 3 different types of mousse. I ordered one , it was cake with frosting. This is not say we wouldn't return, but we have a better idea of what to expect.

  • avani patel
    avani patel
    2 months ago

    I have 2 kids under 2 and we loved it. Its the best value you can find on the island. Its not the Ritz Carlton but you are also not paying for that. The beach is beautiful, rooms were good with washer and dryer (only some rooms come with that I think), food was great with about 3-4 different places open for lunch and dinner which was plenty and the food was good. Everyone was so friendly especially Gloria who was so kind to my kids. Pool was good enough but with that beach most people are there. It served our needs and more and we cant wait to come back!

  • Phillip Palomino
    Phillip Palomino
    3 weeks ago

    Honestly, the worst service I’ve ever received at any hotel I’ve been to, whether all-inclusive or not. For restaurant reservations we’ve been in lines of 15+ people with no hostess in sight for prolonged periods of time. None of the workers appear to care or seemed rushed. There were multiple times were tables would be available and yet customers would be waiting in lines until workers dragged their feet to come to the hostess desk to sit us. No real manners. No please, thank you, your welcomes for the most part. It was pretty shocking overall. The place has potential, but is managed horribly. To makes worse, most of the food and drinks were not good. Even though it is an all inclusive, we found ourselves leaving the restore many times to eat because it was that disappointing. Even the alcoholic drinks were made very poorly with most have so much alcohol that were not drinkable….. do not recommend this resort whatsoever. Worst service and manners ever experienced at a resort.Beach is great but so many other better resorts. Shocked the reviews online for this place said anything good.

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