Alexandra Resort

Our room which wasn't supposed to have an ocean view came with a partial ocean view which we were happy with and surprised by. We also weren't expecting our own washer and dryer in the room which came in handy. The food was good and the drinks were tasty. The staff were always welcoming and friendly. Shoutout to Ramon, Mr Charles, Marjorie, and Forty who made our stay extra special by going that extra mile. The towel girl was super friendly as well! The beach was breathtaking and chairs were always available. I would definitely stay at this resort again. It's the perfect size resort. Not too big and not too small.

My family and I travel a lot but this has been one of the best resorts we have ever stayed in. The customer service was outstanding!! From walking into the lobby for check in to checking out we still felt the love! Everyone was super welcoming and made us feel that they wanted us here. I recommend booking a reservation for the dinners they have! Every time we came in contact with someone we were greeted/greeted back. The managers even walked around every day to make sure everything was up to our standards while there. If I decide to do Turks again I will be sure to book at the Alexandra!

We stayed at this lovely resort with our two kids (7 and 10). Everything from the room, to the food, facilities and service was fantastic! You absolutely cannot beat the views of Grace Bay. The kids spent hours on the water trampoline and in the pool. We were beyond thrilled with our stay and so sad to leave!

The location is amazing. The rooms were spacious. We loved Forty on the beach and Steven, Suresh and the dining staff—they were all so kind and helpful. They were great with food allergies. However, the tennis courts need updating and we did have some issues with the service.

Do not stay here. The only good part is the beach, but you can get that at so many other nearby resorts. The rooms are spacious and have a washer and dryer, but the whole place feels dingy and rundown. We left after three nights to go to a better resort. The restaurants serve the same food all week. No menu changes. They say they have seven restaurants, but they really only have three and just change their names. They weren't accommodating to vegetarian diets, even though I communicated that to them before arrival. Worst part, though, is that maintenance came into my room at 9:30pm to fix a broken bed, while we were asleep. They just came right in and scared the living daylights out of us. I had my two year old with me. Terrifying. Then the next day, maintenance left our room door wide open after replacing said broken bed. We are still awaiting the refund they promised for the two lapses in security. Again, do not go here. It's awful.