The Palms Turks and Caicos

Princess Drive, Grace Bay

Located steps away from the flawless white sands and sparkling sapphire waters of Grace Bay – one of the most beautiful beaches in the world – The Palms, Turks and Caicos is ranked among the Caribbean’s top resorts. Boundless ocean views at our Grace Bay resort from stylishly-appointed suites ensure peace and tranquility while world-class amenities; including a 25,000 square foot spa and state-of- the-art infinity pool, promise rest and relaxation. The Palms has been built with beautiful, hand-cut coral stone, and features one, two, and three-bedroom suites, no less than 1800 square feet in size and all furnished with beautiful, custom mahogany furnishings and marble floors. All suites have vaulted ceilings and private terraces, most with exquisite ocean views


Google Reviews

547 reviews
  • M Lloyd
    M Lloyd
    3 weeks ago

    Absolutely beautiful property. The architecture of the buildings and design of the property demonstrates that no detail was left to chance. The rooms are spacious, lovely, and tastefully well-appointed.This is a destination and property for an escape from the hustle and bustle. Things slow down to a relaxing pace, where any guest can ease into this paradise on earth.The beach is inviting all who come to dip in the turquoise waters of Grace Bay.The staff are friendly, especially those at the restaurant and in the reception area.Staff at the beach are hit or miss. There's a lack of consistent service from one staff person to another. Some help with towels on chairs, while others barely bother to give you a towel.Breakfast is a great amenity with a solid yet not expansive offering of items (pancakes, breakfast meats, fruit, yogurt, grits, oatmeal, and fresh juice). Nice omelet station!Due to my lack of research, I wish I had known there would be a number of families with young/small children. Pool area bustling with families. However, the beach was a wonderful place to sun bathe.Overall, it was a lovely experience. I would recommend to others with some caveats.

  • Carolina Romano
    Carolina Romano
    in the last week

    Lovely grounds, pool, beach. Could be improved - breakfast although large selection, it's of low value items, the rooms are outdated, has that musty smell, no amenities - not a 5 star hotel. Liked the dinner at Parallel 23 which was pleasant, lovely waitstaff and live music.. food was good but not great.

  • Luis Valente
    Luis Valente
    2 months ago

    Very comfortable rooms, generally quiet. The hotel is well equipped in terms of restaurants and facilities. Location is excellent. The only thing preventing me from giving it an overall 5 start is that service is uneven. The staff is very nice and courteous but not always forthcoming with information so you need to pepper them with questions and figure out what questions to ask. Housecleaning missed a few things a couple of times which I would not expect in a 5 start hotel.But, overall, we had s good experience. We enjoyed all of the restaurants in the property. The quality of the food was rather good. The hotel concierge did an excellent job as well.

  • Sarah Schembor
    Sarah Schembor
    2 weeks ago

    Didn't stay at the hotel- just visited the spa and it was LOVELY. Lisa was SO nice when I mixed up the dates for our appointment, and I had the absolute best prenatal massage with Suasti. My husband also loved his gentleman's facial! Will recommend this place over and over again!

  • Jane & Michael
    Jane & Michael
    a month ago

    We had a nice stay at the Palms last week. The resort is beautiful, nice pool area and good breakfast. The only disappointing part was that we were not able to use the beds near the pool during our stay even once. It seems like the same people were reserving the beds, at 8 am all the beds were taken. But some of these people will not show up till the afternoon. So the beds were not used and we could not use the beds either. It would be fair to give the opportunity for other guests to use the beds. Maybe limit the time for each family like 2 hrs ?

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