We strive to exceed your expectations and WOW you every time you visit, with an outstanding customer service experience, great value, and the largest selection of rental vehicles in the Turks and Caicos Islands!
Right outside the airport. Very convenient. Barbs explained everything and provided a good map. We had a small Suzuki Swift and it got us around the island fine. We definitely recommend the added insurance since we read about car thefts. Drop off was easy and smooth right by the airport and took less than 10 minutes. Read reviews before getting to T&C as they appear to be blocked there.we would use them again if we ever returned.
Grace Bay Car rentals is great. Airport pick-up, which was a breeze. No line, plenty of staff ready to help. Loved not having to get on a shuttle, etc just to get a car.Prices were good, and booked only a few days in advance and still had plenty of vehicle options. They aren’t nit-picky about sand in the vehicle (unlike the competitors they charge a cleaning fee).They will do a hotel pick-up/drop-off if needed. We didn’t need a car our entire stay, so we had an airport pick-up then had them come to our resort to pick-up the car a few days later, then drop off another car the day before we left so we could head out to dinner and get back to the airport (MUCH cheaper for a family of 5 than getting a taxi or airport transfer service as most charge per person).My only two cons:
1. I wish they had the car ready outside the airport. On a very hot/humid day, we had to lug our luggage up a hill to where their cars were parked. If you have children with you, maybe have them wait by the airport doors or ask the staff to bring the car down.
2. They were 45 minutes late dropping my car off to the hotel. They provided a discount to the cost due to the inconvenience, but I would have much rather not had the afternoon plans disrupted.Overall, we’ll be using GNCR on our next trip. Friendly staff, convenient, great service, and good prices.
I recently went to Providenciales for vacation with the family and since we were not staying at an all inclusive resort I needed a car. I typically book Avis as I am a preferred member through work; however, after some research they didn't have a good selection and the reviews were not good. I decided to go with grace bay car rentals based on reviews and proximity to the airport. I ended up renting a Honda CRV and at first was a little disappointed as it was older than I expected and had several scratches. However, after driving around the island during my vacation I believe this is just the state of the vehicles. There is just not as much access to newer cars. I gave them 5 stars because the car ran well, Air Conditioning was cold, tires were newer looking and check in and drop off were very convenient and easy.
I was a little nervous about renting a car but I'm so glad we did! Grace Bay car rentals made it a great experience. They dropped off our car right on time at our resort. It was super clean and we had no issues with it. We enjoyed exploring the island! Easy drop off/return. They are literally right across the street from the airport. We had no issue walking right across, no big deal at all.
We recently used this company for a 2-day Jeep rental while visiting Providenciales. There were many companies recommended to us, but we are so happy that we chose Grace Bay Car Rentals!
The booking and communication process was very responsive and efficient. We chose to have our vehicle delivered to our resort and to return it at the airport at our departure.
Their delivering representative, Moliere, arrived promptly as requested with a big smile and a beautiful vehicle for our 2 day self-guided excursions. The Jeep was spotless and in like new condition.
The entire paperwork, inspection, and handing over of the keys process took less that 10 minutes.
The return process was equally convenient and just a short walk down the hill to the airport terminal.
If we are ever fortunate enough to make another trip to The Turks and Caicos, we will definitely use them again!
A+++
K A
2 months agoRight outside the airport. Very convenient. Barbs explained everything and provided a good map. We had a small Suzuki Swift and it got us around the island fine. We definitely recommend the added insurance since we read about car thefts. Drop off was easy and smooth right by the airport and took less than 10 minutes. Read reviews before getting to T&C as they appear to be blocked there.we would use them again if we ever returned.
J Cook
4 months agoGrace Bay Car rentals is great. Airport pick-up, which was a breeze. No line, plenty of staff ready to help. Loved not having to get on a shuttle, etc just to get a car.Prices were good, and booked only a few days in advance and still had plenty of vehicle options. They aren’t nit-picky about sand in the vehicle (unlike the competitors they charge a cleaning fee).They will do a hotel pick-up/drop-off if needed. We didn’t need a car our entire stay, so we had an airport pick-up then had them come to our resort to pick-up the car a few days later, then drop off another car the day before we left so we could head out to dinner and get back to the airport (MUCH cheaper for a family of 5 than getting a taxi or airport transfer service as most charge per person).My only two cons: 1. I wish they had the car ready outside the airport. On a very hot/humid day, we had to lug our luggage up a hill to where their cars were parked. If you have children with you, maybe have them wait by the airport doors or ask the staff to bring the car down. 2. They were 45 minutes late dropping my car off to the hotel. They provided a discount to the cost due to the inconvenience, but I would have much rather not had the afternoon plans disrupted.Overall, we’ll be using GNCR on our next trip. Friendly staff, convenient, great service, and good prices.
Ray F
2 years agoI recently went to Providenciales for vacation with the family and since we were not staying at an all inclusive resort I needed a car. I typically book Avis as I am a preferred member through work; however, after some research they didn't have a good selection and the reviews were not good. I decided to go with grace bay car rentals based on reviews and proximity to the airport. I ended up renting a Honda CRV and at first was a little disappointed as it was older than I expected and had several scratches. However, after driving around the island during my vacation I believe this is just the state of the vehicles. There is just not as much access to newer cars. I gave them 5 stars because the car ran well, Air Conditioning was cold, tires were newer looking and check in and drop off were very convenient and easy.
Sandy Judd
7 months agoI was a little nervous about renting a car but I'm so glad we did! Grace Bay car rentals made it a great experience. They dropped off our car right on time at our resort. It was super clean and we had no issues with it. We enjoyed exploring the island! Easy drop off/return. They are literally right across the street from the airport. We had no issue walking right across, no big deal at all.
Kevin Holladay
a year agoWe recently used this company for a 2-day Jeep rental while visiting Providenciales. There were many companies recommended to us, but we are so happy that we chose Grace Bay Car Rentals! The booking and communication process was very responsive and efficient. We chose to have our vehicle delivered to our resort and to return it at the airport at our departure. Their delivering representative, Moliere, arrived promptly as requested with a big smile and a beautiful vehicle for our 2 day self-guided excursions. The Jeep was spotless and in like new condition. The entire paperwork, inspection, and handing over of the keys process took less that 10 minutes. The return process was equally convenient and just a short walk down the hill to the airport terminal. If we are ever fortunate enough to make another trip to The Turks and Caicos, we will definitely use them again! A+++