Caicos Wheels

RUNNNNNN NOW!! Don't waste your money doing business with this company. We were there in September and rented from them picking up inside the airport. Their cars are old and need major repairs. The rear view mirror was broke, the check engine light was on, there were scratches all over the car which we pointed out and took pictures of at pickup. There was no one at the counter at drop off and some guy in the parking lot saying he worked for the company asking for the keys and not wearing a uniform. We dropped the keys off in the box at the desk which is part of their scam. After we returned home my cousins card was charged additional charges for scratches that were already there and they even provided her credit card company with an invoice as though they paid for the scratches to be repaired. Whose repairing scratches when the check engine light is on and the rear view mirror is broken? Scammers! They will not answer their phones nor will they return any calls. VERY DECEPTIVE business. RUN

We rented a scooter at Caicos Wheels rentals from 12/4-12/8. Rosemarie was very helpful with getting us a scooter, and also took the time to give us good recommendations throughout the island to explore, eat, and sight-see.Unfortunately, our scooter broke down on our third day. Caicos Wheels staff responded quickly and got us back on a new scooter AND even extended our rental for the lost hours. Thanks for the hospitality Caicos Wheels team!

Highly Recommend! Affordable, Reliable and excellent customer service from Rose. I got the car from Port of Calls location and was even able to return it at the airport so I did not have to take a taxi back to the airport.

So convenient located as soon as you exit the baggage claim area security area. We stayed for 10 days so needed affordable rates. Total was less than 1k for the car I chose, fitting a family five plus all of our luggage. One day we woke up with a flat and they had it fixed in less than an hour, I think they should remove the “no deposit required” quote from their website or atleast communicate with you that they will charge your card twice so you don’t get shocked (security deposit), specially if you’re going there with a certain budget in mind. Other than that and few noises the car made when put in reverse - I had no bad issues, once I returned the vehicle with the same full tank when I got it, I threw out the trash, of course there was a lot of sand everywhere but they said that wouldn’t be a problem. I received my security deposit in full, only a few days after I came back home. They are reliable they are dependable. They answer when you reach out to them. I don’t know how it was in the past, but I guess there was some changes in management. I spoke with Rosemarie a few times, and she was very pleasant and answered all of my questions. She made me feel very secure to have chosen them as my rental service. Will definitely be back in the future for affordable rentals in the beautiful Turks& Caicos’s Island!

Rose was so helpful and made the process of renting the car sooo easy! She was easy and friendly to talk to and we will be returning to Turks again and renting from Caicos wheels! ☺️